Logo | All on 4 Beverly Chicago, IL | NuSmile Implant Studio

Working Hours

Monday – Friday: 9 AM – 5 PM
Saturday: 8 AM – 1 PM 

Privacy Policy

Effective Date: 29 June 2026

At NuSmile Implant Studio | Dr. Ashtewi (“NuSmile Implant Studio,” “we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, schedule appointments, receive dental care, or opt into our communications.

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Date of Birth
  • Insurance Information
  • Emergency Contact Information
  • Preferred Appointment Times
  • Communication Preferences

Health Information

When receiving dental treatment, we may collect information including:

  • Medical History
  • Dental History
  • Medications
  • Allergies
  • X-rays
  • Treatment Records
  • Payment Information

Protected Health Information (PHI) is handled in accordance with applicable HIPAA regulations.

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referral URLs
  • Cookies and Analytics Data

How We Use Your Information

We may use your information to:

  • Schedule appointments
  • Provide dental treatment
  • Respond to inquiries
  • Confirm appointments
  • Send appointment reminders
  • Process payments
  • Verify insurance
  • Improve our website
  • Provide customer support
  • Maintain patient records
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

SMS & Text Messaging Policy

By providing your mobile phone number and expressly opting in, you consent to receive SMS text messages from NuSmile Implant Studio regarding:

  • Appointment confirmations
  • Appointment reminders
  • Rescheduling notifications
  • Treatment follow-ups
  • Billing notifications
  • Patient care communications
  • Practice announcements
  • Promotional offers (only if separately consented)

Message Frequency

Message frequency varies based on your interactions with our office.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out

You may opt out at any time by replying:

STOP

After opting out, you will receive one confirmation message and will no longer receive SMS messages unless you opt in again.

Help

Reply: HELP for assistance or contact us directly.

SMS Consent

SMS consent is collected only through voluntary methods including:

  • Website appointment forms
  • Contact forms
  • New patient registration forms
  • In-office consent forms
  • Verbal consent documented by our staff

We do not purchase phone numbers or send unsolicited text messages.

No Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide messaging services.

Email Communications

If you subscribe to our newsletters or request information, we may send emails related to:

  • Dental services
  • Practice updates
  • Promotions
  • Educational content

You may unsubscribe at any time by clicking the unsubscribe link contained in our emails.

Cookies and Tracking Technologies

Our website may use:

  • Cookies
  • Google Analytics
  • Google Ads
  • Meta Pixel
  • Similar technologies

These technologies help us understand website usage, improve user experience, measure advertising effectiveness, and enhance our services.

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers for:

  • Appointment scheduling
  • Website hosting
  • Payment processing
  • Email communications
  • SMS delivery
  • Analytics
  • Marketing services
  • Customer support

These providers are contractually required to protect your information and use it only for authorized purposes.

HIPAA Compliance

As a healthcare provider, we maintain appropriate administrative, technical, and physical safeguards to protect Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Where applicable, a separate Notice of Privacy Practices governs the use and disclosure of PHI.

Data Security

We implement reasonable safeguards including:

  • SSL encryption
  • Secure hosting
  • Restricted employee access
  • Password protection
  • Security monitoring
  • Regular software updates

Although no system can guarantee absolute security, we take reasonable steps to protect your personal information.

Data Retention

We retain personal information for as long as necessary to:

  • Provide services
  • Maintain patient records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Medical records are retained in accordance with applicable federal and state laws.

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required.

Your Privacy Rights

Depending on your state of residence, you may have rights including:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Request information regarding data usage
  • Withdraw marketing consent
  • Opt out of promotional communications

Certain medical records may be retained as required by law.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), subject to applicable exemptions for healthcare providers and HIPAA-covered information.

Eligible consumers may request access to, correction of, or deletion of certain personal information as permitted by law.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting to our website. The Effective Date above indicates the latest revision.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

NuSmile Implant Studio | Dr. Ashtewi

Phone: (773) 941-5745

Website: https://nusmileimplantstudio.com

Address: 10142 S Western Ave, Chicago, IL 60643


Email:  fashtewi@nusmile.org